Privacy Policy

Privacy Policy

Effective Date: 03/03/2025

At MLunias Biochem Overseas Pvt Ltd (“we,” “us,” or “our”), located in Mumbai, India, we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect your personal information when you access or interact with our website, services, or products.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: This includes your name, email address, phone number, address, and other personal details you provide when you contact us, place an order, or use our services.
  • Non-Personal Identification Information: This may include technical data such as IP addresses, browser type, referring/exit pages, date/time stamps, and website usage data.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders or inquiries.
  • To improve our products and services.
  • To send you promotional or marketing materials (if you have opted in).
  • To respond to your customer service requests or concerns.
  • To personalize your experience with our website or services.

3. Data Security

We employ various technical, physical, and administrative safeguards to protect your personal data from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. You can manage your cookie preferences through your browser settings.

5. Your Rights

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of any inaccurate or incomplete personal data.
  • Erasure: Request deletion of your personal data under certain conditions.
  • Opt-out: Opt-out of receiving marketing communications from us at any time.

If you wish to exercise any of these rights or have questions about our data practices, please contact us on the details provided on Contact Us Page.

6. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

  • We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.